Articles in Home | Computers | Information Technology


  • Start Using Proxies For More Privacy  By : Wayne Cutforth
    This article explores how you can use a proxy for more privacy and protection.
  • Top 3 Benefits Of Web Based CRM Software  By :
    Web Based CRM Software has a number of great benefits when compared to traditional on-premise CRM solutions. The top three benefits are: lower TCO, an accelerated implementation track and improved technical integration capabilities because of its internet based architecture. This article explains each benefit in detail.
  • Amazing Technological Advancements Of 2008  By : Gregory Smyth
    As a global people, technology is moving ahead so quickly that we are beginning to get a sense that just about anything is possible, and nothing is impossible. However, some technological advancements continue to surprise us - information technology consulting and network performance management have created some of 2008's amazing technological advancements, which we examine here.
  • What Is Keyword Effectiveness Index (KEI)  By : Gregory Smyth
    The Keyword Effectiveness Index (KEI) compares the count result (number of times a keyword is searched within a search engine) with the number of competing web pages to pinpoint which keywords are most effective for your campaign.
  • Using a Proxy to Increase Anonymity  By : Wayne Cutforth
    This article visits the concept of proxies and how they can be used for privacy and security.
  • SEO SP@M That Can Kill Your Website! The SEO No-No's - Part II  By : Gregory Smyth
    Please note, we neither encourage nor endorse or suggest the use of any of the techniques discussed in this article. What we can tell you is that we definitely do not use them and our clients' sites continue to rank very well on Google, Yahoo and MSN.
  • What is SAS 70 Certified and what is the Difference between Type I and Type II?  By : Amy Nutt
    SAS 70 stands for Statement on Auditing Standards No. 70. It is an auditing standard that was adopted by the American Institute of Certified Public Accountants and is widely recognized in the auditing of service organizations
  • SEO SP@M That Can Kill Your Website! The SEO No-No's - Part I  By : Gregory Smyth
    Please note, we neither encourage nor endorse or suggest the use of any of the techniques discussed in this article. What we can tell you is that we definitely do not use them and our clients' sites continue to rank very well on Google, Yahoo and MSN.
  • Top Ten Reasons for Data Centre Failure  By : Amy Nutt
    There are many reasons in which a data center can fail. It can be quite frustrating, so it is important to know what those reasons are so that you can prevent them or know what to do when they happen.
  • Q&A with Barry Cummings: InteropNet Help Desk Lead  By : David Link
    During Interop New York 2008 Hot Stage I had the opportunity to sit down with Barry Cummings, the team lead for the InteropNet Help Desk to talk to him about his experiences with Interop and EM7.
  • Why Would You Customise Your Software  By : Catherine Harvey
    A look a the way computer programmes can be adapted to suit individual business needs.
  • Free People Search In Asia And Keeping In Touch  By : Shellaine Enfesta
    A free people search on the internet through an online social utility may be your option. Aseanface cannot be mistaken for other ethnic people as they have their unique physical and ethnic features.
  • Should I buy ink cartridges online?  By : Ken Wilson
    Are you looking for affordable printer cartridges? Do store prices scare you? If you have answered affirmative to one of these questions, than that means you are ready to buy ink cartridges online. The Internet is filled with specialized resources offering the most competitive prices. The supply is great and you can definitely find cartridges for any type of printer.
  • 5 Important concepts of web development  By : Grace
    Website development stems from the desire to register the internet presence. Good designs are not only important to register strong online presence rather marketing, promotion and quality website content also holds importance.
  • Genuine Laserjet 12A printer cartridges  By : Ken Wilson
    We are all faithful computer users, living in the era of technology. This affirmation is also valid when it comes to printing. Print quality is a concern for many of us, just like finding affordable printer cartridges. Instead of visiting various stores in search of cheap cartridges, we have learned to rely on the Internet for such needs.
  • Why Linux & Windows Server Management Is Necessary  By : jon crain
    Make no mistake: Server management is absolutely necessary. Server OSes must be patched, applications must be upgraded, new applications must be installed, and server configurations must be frequently audited to ensure that corporate policies and guidelines are being followed.
  • The Top Ten Things The Illuminati Do That Makes Them Better Than The Rest Of Us.  By : Jack \"JK\" Ellis
    The idea that there exists a secret cabal of power elite whose soul purpose is world domination has inspired untold numbers to cower in paranoia. If they even exist, this group, often referred to as The Illuminati, are so secretive that they can only be speculated upon. They are rumored to be the most powerful people in the world. Here is my list of the top ten things that the Illuminati do that make them better than the rest of us.
  • What You Need To Know About Ajax  By : John Moore
    A manager's guide to the popular Ajax technology stack being used everywhere on the web.
  • Time Is Up- IPv6 OMB Mandate  By : David Link
    Three years ago, the OMB set a June 2008 deadline "by which all agencies' infrastructure (network backbones) must be using IPv6 and agency networks must interface with this infrastructure."
  • Ten Indicators that Tell You it is Time to Move Your Site to a Dedicated Server  By : Amy Nutt
    If you have a high traffic website with dynamic features, then switching to a dedicated server is probably the best choice for you.
  • How RIAs Can Increase Your Website's ROI  By : John Moore
    How Rich Internet Application (RIA) technology can increase a company's bottom line, and increase the ROI of it's web site.
  • Online Training – enhances your skill set!  By : Kirthy
    Different forms of training programmes or courses offered are business training, computer training, corporate training, IT training, Leader ship Training, Management Training, Online Training – generic ones, Sales training, security training. Each of it targets at different realm of study and helps enhance a particular skill set. Choose the one, based on what you want to develop in your self and excel in.
  • Is the Internet Targeting Your Computer with Bots?  By : T. Detty
    Making sure your computer is protected can help you to avoid bad bots on your computer.
  • Network Security -It Takes a Village  By : David Link
    While external attacks are certainly more malicious in intent, most of the internal ones ended up being due to misconfiguration or just plain misunderstanding.
  • What To Know About Buying Networking Supplies  By : Anna Stenning
    Looking at the kinds of products to buy for people with networking needs.
  • A Discount CB Radio Is Just As Good As a Full Price One  By : Jeff de Lara
    discount cb radio - 100 discount on all discount cb radio.
  • How To Counteract Bad News  By : Catherine Harvey
    A look at the way to protect a reputation on line by counteracting bad news with the good through search engine optimisation.
  • Importance of using flash templates for website design  By : Grace
    The web developer should understand the need for the flash template in their particular website design. The flash may do wonders for some websites whereas the others may simply lose out by using heavy animations like technical websites or law website or websites designed for financial institutes.
  • IT Basics for an Evolving Company  By : Art Gib
    As useful as they are, IT systems can be extremely complicated and frustrating. Follow a few guidelines as you shop for them, and you can avoid a lot of trouble.
  • Top 10 Questions to Ask Your IT Outsourcing Services Provider  By :
    For organizations looking to simplify their IT operations, outsourcing can be a tremendous help. Having one provider, one network, one point of contact, and one level of expected quality can be a tremendous boon to the organization's productivity and bottom line. Learn the top ten questions to ask when looking for or evaluating your current IT Outsourcing service provider.
  • Make It Easy To Purchase From Your Website  By : Todd Herman
    Online commerce has grown to a level many thought impossible a decade ago. Today, billions of dollars flows through internet commerce every year.
  • Very Important Rules of Any Website Design  By : Todd Herman
    Your website represents you as not only a company but at times a individual as well. First impressions are everything to some visitors. the role for which they were made. Still of the billion websites out there, there are only a few that fulfil.
  • Get Used to Your Computer, Do Not Get Used By It  By : hazel leo
    More than what the name connotes, computers have much to do with our lives today. We teach you here, how you can make full use of your computer.
  • What Postures Gives You Backaches While On Your Computer  By : hazel leo
    Some examples of bad posture are vertical sitting posture, traction posture, declined sitting posture, and reclined sitting posture.
  • Great Ways To Free Up Our Precious Time  By : Bryan Pilkington
    In an ideal world you will eventually come to the point as a business owner when you will have the time to choose what you want to do in your days. You may want to hand the business over to someone else to manage while you still retain a percentage of the profits or you may want to take more time off to be with your family.
  • Gangs as Cults  By : Jack \"JK\" Ellis
    Learn how gangs are a form of cult. What they provide for their members and how they differ from other forms of cults.
  • Earning An MCSE Certification Is No Simple Task!  By : Todd Moss
    Obtaining a Microsoft Certified Systems Engineer certification is definitely a positive move for your career but earning an MCSE certification is no simple task... learn more from this article.
  • Microfilm To Digital Data – A Complex Problem With A Simple Solution  By : Arthor Pens
    Microfilm was the format of choice for the document management industry for several decades prior to the emergence of electronic document management and the CD-ROM in the early 1990s. The technology for digitizing microfilm is readily available: the decision to be made is how to employ it to best effect.
  • How to do business with information technology  By : Sunil kumar Singh
    When people hear the term Information Technology or IT, the first thing that comes to their mind are puzzling programs, confusing codes, and alike. Information Technology is a vast field. It usually deals with tangible computer wares and software applications. The industry of Information Technology is definitely one of the fast changing industries today. Every year there are new innovations, new developments and new studies regarding the information systems that are based from the computer. Therefore it opens a lot of opportunities for employment, career options and of course, profit. Information Technology is an excellent gateway to earn not only extra income but huge amount of cold cash as well.
  • Planning Your Standby Power For Business Continuity  By : Arthor Pens
    For companies where a power loss is no more than an inconvenience, it is common practice to install an uninterruptible power supply with a runtime sufficient to allow an orderly backup and shutdown of computers and servers.
  • Title: The Impact of Computers on Society Today  By : Christoff Genviere
    Computers have made such an enormous impact on our society today. There isn t a place where you can turn where there isn't a computer involved. In the present time, most businesses rely on computers and it s similar technology. This field of technology has been so advanced within the past few years that it has been the primary tool in successful businesses. Not only does it make daily annoying tasks easy with a click of a button, it also makes traveling to the moon simpler. To think that we live
  • The Future Of Computers  By : Christoff Genviere
    People always tend to seek the easy way out looking for something that would make their lives easier. Machines and tools have given us the ability to do more in less time giving us, at the same time, more comfort. As the technology advances, computers become faster and more powerful.
  • Spend Time Preparing Your MCSE Study Guide  By : Todd Moss
    Microsoft's Windows Server 2003 MCSE certification (Microsoft Certified Systems Engineer) is for professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows 2000 platform and Microsoft Windows Server System. This article provides tips to help you prepare an effective MCSE study guide.
  • IT Support Has Come A Long Way  By : Ajeet Khurana
    With the change in technology everything seems to be changed now. This change however has been a good one, especially when it comes to IT support.
  • Dial For IT Support Service  By : Ajeet Khurana
    When we buy any electronic item we make sure that to have some source where we can reach when we face problems with the appliance. This of course relieves us from unnecessary tension.
  • What Is an Intrusion-Detection System (IDS)?  By : Cris
    An intrusion-detection system (IDS) can be defined as the tools, methods, and resources to help identify, assess, and
    report unauthorized or unapproved network activity. The intrusion detection part of the name is a bit of a misnomer, as
    an IDS does not actually detect intrusions—it detects activity in traffic that may or may not be an intrusion. Intrusion
    detection is typically one part of an overall protection system that is installed around a system or device—it is not a
    stand-alone protection measure.
  • A Chicken And Egg Situation  By : Catherine Harvey
    A look at the uses for software development and how we have all come to depend on it.
  • How to design a search engine and user friendly website?  By : Grace
    The search engine friendly and user friendly website becomes a working reality due to collective work of website designer, copywriter, web developer and search engine optimiser. They should understand and adhere to the set of rules followed by search engine spiders. Here are some tips for designing search engine friendly and user friendly website:
  • A Short Guide To MCSE Training Courses  By : Anna Stenning
    Taking a brief look at specific IT course and the steps to take when deciding to work in IT.
  • Most Convincing Optical Drive  By : Christa Kowalczyk
    The optical refers to visualization, or the aptitude to see. In the central processing unit world, on the other hand, "optical" means the lasers, which can observe and then understand writing data on the optical discs.
  • Spyware - now a problem for Mac users as well  By : Meena
    Fortunately for the Mac users, the Adware and Spyware industry is still, as of 2005, heavily focused on the PC users. Adware and Spyware developers are particularly fond of targeting PC users through DILLs and ActiveX controls, and can therefore only attack computers running Windows. This does not mean that Mac users are completely blessed from Spyware and Adware. There are several Spyware and Adware software capable of infesting Mac, and every Mac user should take a look at the Adware and Spywa
  • Multisourcing A Blueprint For Successful IT Sourcing  By : Wolfgang Jaegel
    Success in today's business environment is increasingly dependant on the development of more innovative and holistic sourcing strategies which attend to all the business's needs - both in the short and long term.
  • Why You Should Use Recruitment Software  By : Shaun Parker
    A look at how recruitment software could help you and your business.
  • Importance of IT Systems Management Service  By : Wolfgang Jaegel
    Information Systems is the heart of any business. Factors such as globalization and outsourcing have led to increased demand for an effectual IT environment. A good server system is key to handle an enterprise's business activities smoothly and effectively.
  • UFOs: How Do They Get Here?  By : .JohnSmith.
    If UFOs are aliens from elsewhere in our galaxy, how do they get here in a reasonable amount of time? This article discusses several theories on long-distance spaceflight
  • TCP/IP  By : Jane Black
    I will demonstrate the unique power of TCP/IP. We will explore some of the powers of this suite of protocols and understand the importance of using it. TCP/IP is actually a packet of information being sent through different servers to reach its destination.
  • Everything You Need To Know About Payroll Software  By : Shaun Parker
    A look at the ways in which payroll software can make life easier for you.
  • When IT Support Services Are Essential  By : Thomas Pretty
    A look at the wide and diverse types of IT support services present in the London area.
  • The constant need of IT support San Diego  By : Ken Wilson
    Many companies are in constant need of proper IT support; this support will also include firewall installation, constant upgrades and even shifting to other systems. Some businesses will also need the complete network audits in order to run according to their business plans. All these can be solved by the San Diego network staff, because this team has the necessary experience in order to provide you with the best IT solutions.
  • Handle IT challenges with San Diego network support  By : Ken Wilson
    Putting up a business of your own is not an easy task; the competitive market will place an extra pressure on you and you are going to need a strong IT system in order to face it.
  • Stop the slow performance of your PC – choose our IT support San Diego  By : Ken Wilson
    No modern business has time to waste on poor PC performances; on the contrary, it needs all its efforts and budget in order to enhance future successful opportunities.
  • Client-oriented strategies of the computer tech San Diego staff  By : Ken Wilson
    The customer cycle is highly important when it comes to IT support and the San California staff is aware of this; every customer cycle will mainly consist of four steps. The support staff will emphasize the importance of being aware of the client’s needs; the staff is also trained in order to be interested in these needs and evaluate them in the proper manner.
  • TCP/IP Subnetting  By : Jane Black
    The core components of TCP/IP are the IP address and the Subnet mask. The entire purpose of the Subnet Mask is to show the computer where to separate the IP Address into the Network ID and the Host ID.
  • Reasons for using our services of IT support San Diego  By : Ken Wilson
    Whenever your company faces stern problems with the information technology, specialized support service is highly needed.
  • IT support San Diego can give you peace of mind  By : Ken Wilson
    Good IT services must always be searched for, because they can provide your business with the necessary peace of mind in order for you to focus on the more important things.
  • Main features of San Diego IT support  By : Ken Wilson
    Every medium and small sized company is going to need the appropriate IT support in order to maintain its systems and networks; actually, there is quite a strong need for professional IT support.
  • Network support San Diego – superlative services in the area  By : Ken Wilson
    Computer network installation is an essential prerequisite for the enhancement of your business possibilities.
  • Why you might need to look for San Diego IT support  By : Ken Wilson
    If you have a PC, eventually, you are going to need IT support. Even if your computer knowledge is strong enough, you will need professional assistance. There are many ways for you to find the necessary computer help.
  • The Value Of Technical Support Services  By : Thomas Pretty
    A look at humorous anecdotes from the technical support services industry and how most of us would at a loss without their help.
  • New Developments For Web Analytics In SEO  By : Catherine Harvey
    A look at new developments in the world of SEO to retrieve more user information and thus develop a web site accordingly.
  • Losing Ink On Your UL Approved Labels?  By : John Barth
    This article addresses a common issue with IT managers in manufacturers of UL product labels. Many IT personnel do not use the proper labels and ribbon to label the product. Find out the correct method.
  • Leveraging Your Untapped Storage  By : Joe Mullich
    Most companies have massive amounts of unused and underutilized storage scattered across their enterprise, creating waste of resources, of IT time, and of money. Storage optimization can solve that problem.
  • How Do Barcode Scanners Work?  By : John Barth
    Find out how barcode scanners work. This article will provide an complete understanding of how ccd barcode scanners and laser scanners work.
  • A Guide To Payroll Software For Recruitment  By : Shaun Parker
    A look at the history and future of payroll software.
  • A Guide To Bacs Software  By : Shaun Parker
    A look at the benefits and history of Bacs Software
  • A Guide To Recruitment Software  By : Shaun Parker
    A look into the different uses of recruitment software
  • Make Your Data Centre More Environmentally-Friendly in Five Easy Steps  By : Shaun Parker
    We are all much more aware of our effects on the planet.
    This article looks at five simple things you can do to minimise the impact your data centre has on the environment.
  • Access Your PC from the Road  By : Yadav
    Have you ever sat in front of your computer and wished you could show someone else what appeared on your screen?

    Maybe you were experiencing a problem, or couldn't figure out how to make something work, but you knew if someone else could see what was happening on your screen, they could help you fix the problem immediately.
  • Boost your career to learn Computer Training at ABCO Technology  By : Alok Kumar
    ABCO Technology prepares individuals to work in the field of IT (Information Technology) or enhance individual's technical skills for other career areas. The field of education encompasses a wide variety of career paths and can prepare individuals to be programmers, software developers, systems analysts, database administrators, or computer scientists. Also provides Computer Training Courses, IT Training Courses, CCNA Training, MCSE Training and Many More.
  • Astronomical Binocular  By : Slavco Stefanoski
    I have been using binocular telescopes ever since middle school. Of course, when I first got into it, they were pretty low powered. I could see the moon in great detail, occasionally catch Venus when it was close, and get a brighter picture of a few nearby stars. That was about it.
  • Why Choose Promero for a Call Center Solution  By : PowerHunters
    There are actually many companies who offer their own brand of call center solution that a contact center like yours can use. But why would you contact Promero about whether they have a call center solution for your organization to use?
  • The Multiple Users Capacity of the Oracle Contact Center Anywhere Software from Promero  By : PowerHunters
    Promero is what is known as a Hosted Call Center Solution Provider, and one of the key call center software products that it offers to call centers is the Oracle Contact Center Anywhere Software. Basically, a Hosted Call Center Solution Provider will absorb all the headaches that come with installation and use of call center software by client call centers.
  • The Different Call Center Software Products of Promero  By : PowerHunters
    The official name for the line of business Promero is engaged in is the Application Software Service Provider and Software Reseller industry. In plain language, Promero sells software made by other software manufacturers like Oracle and also Promero-authored software products as well. At present, Promero has six types of call center software as part of its service to the call center industry.
  • How Using the Right Call Center Software from Promero Can Help You Comply with Legal Restrictions  By : PowerHunters
    It is just unfortunate that call centers have acquired a disreputable reputation due to the actions of certain contact center agents and their respective contact center companies that have annoyed, and infringed upon the rights of prospects and customers.
  • The Different Benefits of Using The Contact Center Anywhere Call Center Software from Oracle  By : PowerHunters
    One advantageous component of the Oracle Contact Center Anywhere call center software is the Predictive Dialer call center technology which is appropriate for use by any call center because call center agents require the telephone to sell the products and/or services of the client that owns the account. You can also find the Predictive Dialer beneficial for lead generation, fund raising, or research purposes.
  • How Supervisors Benefit from Using the Oracle Contact Center Anywhere Call Center Software.  By : PowerHunters
    It is fortunate for contact center supervisors that the Oracle Contact Center Anywhere comes fitted with special integrated supervisory tools so that their mission of providing optimal customer service, yet being able to maintain an efficient and quality call center service, becomes less arduous and more realistic to achieve. Oracle Contact Center Anywhere is offered through Promero.
  • How Your Call Center Solution from Promero Helps You Be Compliant With the Anti-Slamming Policy .  By : PowerHunters
    Are you aware of what slamming is? It is a practice wherein the subscriber finds that his telephone service provider has been changed to another company even if he did not give his permission. To prevent yourself from being victimized through slamming, you can verify any carrier-related orders first in one of three ways specified by the Federal Communications Commission (FCC.)
  • Promero As An Oracle Certified Partner  By : PowerHunters
    Promero is a Hosting Service Provider based in the US which is currently a member of the Certified Partner network of Oracle (a software manufacturer.) Promero is a private company that aims to be a value added reseller plus education provider in the call center software business that happens to target its call center solution Oracle Contact Center Anywhere at small-to medium-sized businesses throughout the world.
  • How A Scalable Virtual Contact Center Solution Can Help Your Call Center Function and Grow  By : PowerHunters
    Promero does have a virtual contact center solution which is applicable to all sizes of call centers – ranging from the small family-sized call centers (manned by as few as 10 agents) to the vast call centers (which may have as many as 100 agents working there in one day.) The name of this call center software product is the Oracle Contact Center Anywhere.
  • Combining Inbound and Outbound Call Functions in one Promero Call Center Solution  By : PowerHunters
    Promero is currently marketing one call center software package called the Oracle Contact Center Anywhere call center solution. Among its many features, the Oracle Contact Center Anywhere call center solution allows an agent to handle both inbound and outbound calls with just one integrated system that relies on a web-based browser interface. At the same time, this call center software uses the VoIP technology
  • Understanding The International Private Leased Circuit (Or IPLC) Line of Oracle Contact Center.  By : PowerHunters
    The IPLC system stands for international private leased circuit line which serves as a private point-to-point system used for communication between members of an organization who are occupying offices in various parts of the world. This private communication line can accommodate message delivery via different telecommunication systems like video conferencing, business data exchange, and the more common Internet access between members of the same organization, same company or same association
  • How Promero Is Redefining How the Call Center Industry Operates  By : PowerHunters
    First of all, what is a call center? The use of call centers is related to the practice of outsourcing, in that an organization (like a corporation) will outsource some functions or services to a call center either because it is cheaper to do that, or because a call center is more efficient at handling the job for the client organization.
  • How Promero Can Function As A Certified Oracle PartnerNetwork  By : PowerHunters
    Oracle is one of the largest players in the software developer business right now. Fortunately for companies like Promero, Oracle also maintains an Oracle PartnerNetwork with over 19,500 Certified Partners who act as the middlemen between Oracle and the business customers. Promero is one of those Certified Partners.
  • What Does the Promero On Demand Virtual Call Center Solution Have to Offer Customers?  By : PowerHunters
    It would be more correct to describe the Promero On Demand virtual call center solution as a combination of the different software than to cal it just one call center software solution in itself.
  • Your Telemarketing Call Center May Go Bankrupt If It Resorts to Slamming  By : PowerHunters
    On behalf of consumers affected by slamming practices of telecommunication services providers, the Federal Communications Commission (FCC) has been actively pursuing and cracking down on carriers which violated the anti-slamming policy of the Commission. And penalties have been meted out to violators – an estimated $14,070,000 in assorted penalties (ranging from settlements with carriers or forfeiture orders meted out) have been collected by the FCC from violators as of year 2000.
  • The Difference between a Hosted Platform and an On-Premise Call Center Solution  By : PowerHunters
    When you are trying to decide between getting a hosted platform for your preferred call center solution, or an on-premise one, you may need to rely on a more structured set of parameters to determine just what exactly you are looking for in a call center software package and service.
  • Contact Center Industry Terms As Defined By Promero  By : PowerHunters
    If you are a newcomer to the contact center industry, you may have heard of Promero and the key product they are marketing called the Oracle Contact Center Anywhere call center solution. But as a newcomer to this fusion of IT and call center functions, you need to know a little bit more about the terms industry mainstays seem to take for granted because they use them daily.
  • An Introduction to the Predictive Dialer Call Center Technology  By : PowerHunters
    If you have ever done your research about the Oracle Contact Center Anywhere call center solution, you may have heard about the Predictive Dialer call center technology which is a key feature of this call center software package. What do we need to know about Predictive Dialer call center technology then?
  • 10 Benefits of Having a Virtual Call Center  By : PowerHunters
    A virtual call center is a call center that can function using the Internet as their infrastructure. A call center is a business that works by absorbing certain business functions of a corporation so that the client organization is free to concentrate on other business functions to stay competitive in its industry.
  • Discovering ShowMyPC  By : ShowMyPC Reviewer
    People are fast discovering the presence of better options as to communities that offer online collaboration.

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